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The Department of Health has announced temporary Medicare Benefits Schedule (MBS) and DVA items that will allow Doctors, Nurses and Mental Health Professionals to deliver services over the phone or via a videolink (also known as Telehealth),
Telehealth services will be available to:
  •  People aged over 70
  • Aboriginal and Torres Strait Islander people aged over 50
  • People with chronic health conditions or who are immunocompromised
  • Parents with new babies and people who are pregnant.
If you are in the above group you can see a health provider via telehealth for a non-COVID-19 matter if you have seen that practitioner face-to-face at least once in the last 12 months.
People isolating themselves at home on the advice of a medical practitioner, in accordance with home isolation guidance issued by the AHPPC, and people who meet the current national triage protocol criteria for suspected COVID-19 infection after consultation with either the national COVID-19 hotline, state COVID-19 hotlines, registered medical or nursing practitioner or COVID-19 trained health clinic triage staff can see any eligible health provider through the telehealth items also.
For patients in the above groups, this service will be BULK BILLED.